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Refurbished FAQs

DJI Certified Refurbished Products are pre-owned DJI products that undergoes professional refurbishing process that brings it up to the same high standards as brand new products, and all refurbished products come with new parts, new packaging and DJI's standard Manufacturer Warranty.


Is the quality of the refurbished product guaranteed?

DJI promises you that every refurbished product is tested thoroughly, and that the quality and the appearance of refurbished products is the same as with new products.


What kind of after-sales service are DJI refurbished products eligible for?

The after-sale service policy for DJI refurbished products is identical to that of new products. However, refurbished products can only be exchanged for refurbished products, not new products.


How can I identify a refurbished product?

The serial number of refurbished products will end with an “R".


What is included in the package?

Refurbished models include everything that is found in a new package. Remote Controller, Drone, Camera, Battery, Charger, Cables, Props, Manual and Box all included.